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Wholesale Account Information and Guidelines
What you need to know:
Account: We require that all sellers provide a valid resale permit and currently operate a storefront, mobile boutique and/or active retail website in order to open and maintain a wholesale account.
Opening Order Requirements: You must place a minimum opening order of $250 to be considered an active account.
Re Ordering: $100 re-order minimum
Zip Code Protection: Due to the originality and exclusivity of our designs, we offer zip code protection to our retail entities with storefronts and/or active websites. In order to maintain zip code protection, a re-order of $100 is needed every three months. Orders must be placed by the last day of the 3 month period to remain protected. If minimum is not met, we will contact you to discuss options, and to ascertain whether or not you wish to keep an open account with us. If someone is showing interest and your minimum has not been met, we will contact you via email. Any accounts that have been inactive for 6 months or more will be removed automatically and the territory reopened. At this time, we do not offer a mile radius protection, but we understand issues such as bordering zips with stores only a couple of miles from each other. We will look at these on a case by case basis and will always work to maintain positive relationships with our current retailers.
Pictures: We welcome our retailers to use our photos for advertising and building customer interest. We also highly encourage taking your own photos once products arrive.
Turnaround Time: Current processing time for custom orders is 1-2 weeks. Please keep in mind that we hand make EVERYTHING. All our leather is hand cut, vintage findings hand picked, and assembly hand-done. In stock and read to ship products will go out in 1-3 business days via Priority Mail.
Refunds/Order Cancellations: All sales are final once the order goes into production. If there is a problem with your order, please contact us at: [email protected]
Shipping: Our shipping rates are based on your order total via USPS Priority Mail. Packages are insured for your protection.
Copyright/Trademark: We work hard to custom design all of our product and will actively pursue to the fullest extent of law, copyright/trademark and patent infringement.
Please contact us for wholesale account setup and include your reseller permit number with zip code, state, and boutique name, active website and/or storefront information.